Terms & Conditions

1Acceptance of Terms

By using this Site in any way — browsing, purchasing, creating an account, subscribing to newsletters — you accept and agree to be bound by these Terms and all applicable laws and regulations.

2Eligibility

You must be at least 18 years old to use this Site or place an order. By using the Site, you represent that you meet these eligibility requirements.

3Use of the Website

You agree to use the Site only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the Site. You may not:

• Use the Site in a way that violates any local, national, or international law
• Interfere with security-related features of the Site
• Post or transmit harmful or unlawful content
• Use automated systems to access our website without permission
• Attempt to gain unauthorized access to our systems

4Accounts

To make a purchase or access certain features, you may be required to create an account. You agree:

• To provide accurate, current, and complete information during registration
• To maintain the confidentiality and security of your account credentials
• To accept responsibility for all activity that occurs under your account
• To notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities at our discretion.

5Products & Orders

Product Descriptions

We try to describe all products accurately. However, we do not guarantee that product descriptions, images, or other content are completely error-free. Product images are for illustration purposes and may vary slightly from actual products.

Pricing

All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise. Prices are subject to change without notice. Prices shown on the Site at the time of purchase are the ones you pay.

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Order confirmation will be sent to your registered email address. Payment must be completed before order processing begins.

6Payment

We accept payment via the methods displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the payment method. Your payment may be subject to verification checks and authorization.

7Shipping & Delivery

We strive to deliver your orders in a timely manner. Shipping policies, timelines, and charges will be displayed at checkout and/or on our Shipping Policy page.

• Standard delivery takes 5-7 business days for most locations in India
• Free shipping is available on orders above ₹999
• Shipping charges of ₹99 apply for orders below ₹999
• Delivery times are estimates and may vary based on location and product availability
• We are not responsible for delays caused by carriers, customs, or unforeseen circumstances

8Returns & Refunds

Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. We want you to be completely satisfied with your purchase:

• Returns are accepted within 7 days of delivery
• Products must be unused, unwashed, and in original packaging with tags attached
• Customized or altered products cannot be returned
• Refunds will be processed within 7-10 business days after receiving the returned product
• Original shipping charges are non-refundable

9Intellectual Property

All content on the Site — text, images, logos, graphics, and software — is our property or used with permission and is protected by copyright and other intellectual property laws. You may not:

• Copy, reproduce, distribute, or create derivative works from any content on the Site without our written permission
• Use our brand name, logos, or trademarks without prior authorization

10Limitation of Liability

To the fullest extent permitted by law, Pranalicollection.com and its affiliates will not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, use, goodwill, or other intangible losses
• Damages arising from the use or inability to use our website
• Actions of third-party service providers (payment gateways, couriers)

Our total liability for any claim arising from your use of the Site is limited to the amount you paid, if any, for the specific product in question.

11Indemnification

You agree to defend, indemnify, and hold harmless Pranalicollection.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, losses, damages, costs, or expenses arising out of:

• Your use of the Site
• Your violation of these Terms
• Your violation of any laws or third-party rights

12Privacy

Your use of personal information is governed by our Privacy Policy. By using the Site, you consent to the collection and use of information as outlined in the Privacy Policy. Please review our Privacy Policy for full details.

13Third-Party Links

The Site may contain links to third-party websites. We do not control these sites and are not responsible for their content, policies, or practices. We encourage you to read the terms and privacy policies of any third-party sites you visit.

14Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Site after changes means you accept the updated Terms.

We encourage you to review these terms periodically for any updates.

15Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.

16Contact Us

If you have any questions about these Terms & Conditions, please don't hesitate to contact us: